Checking the RUAF or SISPRO is a simple and quick procedure; any citizen can verify their affiliation status with their EPS, as well as their status in the pension, severance, ARL, and compensation fund systems.
RUAF SISPRO consult the certificate
The Single Registry of Affiliates or RUAF is a tool for social use with which you can perform consultations in the SISPRO database (Comprehensive System of Social Protection Information)
SISPRO began operating in 2003, and was presented as a system capable of collecting information from citizens, information, of course, related to their affiliation with the EPS, pension, severance pay among other social matters.
Steps to consult the RUAF
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The RUAF consultation can be carried out in a few simple steps:
- To access the official RUAF platform , click the button below to view the terms and legal framework for using the information stored in the system. [su_spacer][su_button url=»https://RUAF.sispro.gov.co/TerminosCondiciones.aspx?AspxAutoDetectCookieSupport=1″ target=»blank» size=»5″ center=»yes» icon=»icon: search»]Consult RUAF: EPS, pension, severance pay, ARL and fund[/su_button][su_spacer]
- Read the terms and conditions; if you wish to continue with the data consultation you must accept them, otherwise simply decline and leave the page.
- Upon being redirected to the next page, you will find a form, which you must fill out with the requested information , the type of document and its number.
- Select the appropriate document type; your national identity card is the most common, but there are other options, such as a passport, a foreign resident card, or, in the case of Venezuelan citizens, their Special Permit of Stay.
- Press «Consult» to continue with the intention of knowing your status in your EPS or pension and severance fund.
If any errors are displayed, refresh the page by pressing F5 or try again later.
By selecting «consult,» all your stored information regarding EPS, family compensation, severance pay, social programs, or pension will be displayed.
How to download and print the RUAF certificate
Download your certificate by pressing the button located at the top left called “ Export PDF ” with a save symbol, and thus obtain a copy in that format on your mobile or desktop device in a version that you can print whenever you decide.
What data does RUAF – SISPRO provide?
The SISPRO – RUAF is the direct administrator of the following information:
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- EPS to which I belong.
- Pension fund.
- Family compensation fund.
- Workers’ Compensation Insurance Company (ARL).
- Severance fund.
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Additional data within SISPRO
Other information you can find when consulting the certificate includes:
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- Cut-off date. «This is the last date on which the information was updated.»
- Names, surnames, identification and gender of the person.
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What is the RUAF for?
The RUAF – SISPRO system offers a wide variety of advantages for workers and employers, as these tools allow them to stay informed about their social security status , regardless of whether they belong to the contributory or subsidized system under the Sisbén.
Having a direct relationship with the National Administrative Department of Statistics, there is a reciprocal exchange of information that benefits both institutions and, consequently, the citizens.
Not only does DANE (National Administrative Department of Statistics) benefit from and improve its entire database with the information provided by RUAF SISPRO , but all institutions in the country also access it in some way: medical centers, police, the Attorney General’s Office, etc. It identifies the medical, social, and parafiscal conditions of citizens.
How to join or register with RUAF?
Regardless of your status in the EPS (Health Promoting Entity) or your pension or unemployment status, ARL (Occupational Risk Administrator) and family compensation fund, if you were ever registered to be part of any health provider institution, then your data will surely still be in the RUAF (Single Registry of Affiliates) records , although you can also use ADRES – FOSYGA , this means that you do not need to carry out any procedure to register.
What should I do if my information is outdated?
If, upon consulting the RUAF, you find that your data does not match the current information, you should keep in mind that this platform is updated every 15 days. This means that if you have had any changes to the information presented by SISPRO, you must wait until the cut-off date for the data to be updated. If the problem persists, you should contact the entity with which you have the issue, for example, the severance fund, since the RUAF is only the information administrator.
Common problems when trying to consult the RUAF
When trying to print, download, or simply consult SISPRO, the following problems may arise:
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Advantages of SISPRO RUAF
This platform undoubtedly offers a great advantage to citizens, among which the following stand out:
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- It is completely reliable because it is a platform of the Colombian State.
- The data is collected directly from the various pension, health, severance, ARL and compensation fund administrators.
- It allows state entities to implement sound policies which result in social benefit.
- It provides useful and accurate information to citizens about their current status within social security and parafiscal systems.
- Through the collected data, the State has real information about the current situation of citizens regarding access to vital services such as health and pensions.
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What is the difference between RUAF and FOSYGA?
The RUAF and FOSYGA are two platforms belonging to the Colombian Government, but this goes further, since the RUAF, currently SISPRO, is a database to which the entities providing Social Security services must report the information of their affiliates periodically in order to provide timely, sufficient and standardized information for decision-making in the Health and Social Protection Sector, focused on the Citizen.
On the other hand, FOSYGA, currently ADRES ( Administrator of the Resources of the General System of Social Security in Health ), is an entity that, as its name indicates, is responsible for managing the money related to social security in health in the public sector, in order to provide the correct service to the most vulnerable population. Likewise, it offers detailed information exclusively on matters pertaining to the health sector or EPS to all interested parties, information that is collected through the Single Database of Affiliates (BDUA).
RUAF: Service Channels
For more information or to resolve any issues, you can contact us through the following means:
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- Bogotá Address : Carrera 13 No. 32-76 Floor 1.
- Business hours : Monday to Friday from 8:00 am to 4:00 pm
- Bogotá telephone : (57-1) 589 3750
- National toll-free line : 01800096002
- Switchboard : (57-1) 330 5000
- Fax : (57-1) 330 5050
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